“My bag made it back; my husband’s did not.”
They filled out a lost bag report and checked their AirTag tracker, which showed that the bag was still in Montreal, where it sat for four weeks.
“We were a little frustrated but weren’t upset,” she said.
As they saw their bag being transported from Montreal to Etobicoke, they said they were “pumped,” assuming their bag was headed for a storage facility.
However, the AirTag showed that the bag was in a residential community. […]
After several phone calls with Air Canada, the couple finally decided to head to the storage facility and try to find their bag.
“[My husband] started peering through some doors with his flashlight in the public storage facility until he found the one that was piled floor to ceiling high with luggage,” she said.
That’s when they got the police involved and were shocked to learn what they found.
“Our luggage was donated to a charity on behalf of Air Canada because they deemed it lost even though we were tracking our luggage last for the last four months,” Rees said. “It was never actually truly lost because we know where it was the entire time.”
Police told her they found over 500 pieces of luggage in the facility, with some bags containing iPhones, laptops, iPads, and more AirTags.
What kind of charity needs your iPhone?