Melanie Phillips gets letters;
“Unfortunately, 30 months ago I was diagnosed with bowel cancer and had my bowel removed. On arriving at the hospital the day prior to the operation, I went to the toilet. No soap or hand-wash. Spoke to nurse. Yes we know we will get some tomorrow when the cleaner is back!!!!! The patient in the next bed informed me he had said the same the day before. Basic hygiene. After the operation, excrement from a spill from a colostomy bag was left on the floor for 2 days until the next bed patient’s daughter brought in disinfectant to clean up.”
[…]
“Many days I watched the nursing auxiliaries bring his food in and place it temptingly on his table at the foot of his bed, often out of reach. After what seemed a relatively short time they returned and noticing the full dishes commented that he must not be hungry! He couldn’t reach the food. When I complained they left it there but no-one came to feed him so I and his friends fed him. On very few occasions did any of the nursing staff attempt to feed him (they may have when I was at work. I visited him every evening for 3-4 hours). Had it not been for myself and his large group of friends visiting and feeding him I believe he would have received little or no food at all. As a result he didn’t last very long.”
[…]
“I am a nurse of some forty years experience, most of which has been spent in community nursing and working with elderly people. Nurses are no longer encouraged to nurse (care) for their patients. Instead they are directed to learn abstract concepts and highly technical procedures from the beginning of their training. Long gone are the days of bed bath, bed pan and temperature rounds. These rounds generated the time for nurses to share confidences with patients and to observe ways in which their patients’ comfort and progress could be monitored and improved.”



