During the lengthy interview quoted above, Walgreens CEO Tim Wentworth hints at the development of “creative” solutions for customers demoralised by unimpeded thieving and the subsequent lockdown status of many stores. Paying customers, a seemingly shrinking demographic, will, we’re assured, be offered a “better… in-store experience” via “new scheduling optimisation logic” and “leveraging our omnichannel capabilities.”
Oddly, Mr Wentworth, whose business is planning to close another 450 stores during the coming year, avoids any use of the words shoplifting, looting, or theft.

Get Broke then Go Woke.
‘shrinkage’. isnt that the technical term for shoplifting? so the stock level ‘shrinks’ at the same time the demographic ‘shrinks’. far out.
and in regards to those terms that might occur in, say, the criminal code, in relation to the old saying ‘calling a spade a spade’ in this case the response by Wentworth might be likened to ‘calling a spade a salmon sandwich’. again, far out.
Was a time this was euphemistically labelled as “undocumented shopping”. Or a description of the perp’s immigration status ? Both likely apply.
What a completely useless mishmash of management weasel words. Hard to believe they think this guy is serious and competent. Are they HQ’d in California or something?
Using language to obscure and hide reality. Another over educated fool.
Wealthy children get these CEO jobs through family connections obviously so they never have to adult.
“new scheduling optimisation logic” and “leveraging our omnichannel capabilities.”
WTF does that mean in either American, Canadian or the King’s English? Sounds like MBA BS.
Walgreens is a crap store, and they deserve to go broke. CVS likewise is a crap store. Canadians do -not- understand how lucky we are to have Shoppers Drug Mart.
I don’t -like- Loblaws as a company, I don’t like their prices, and I don’t like they way they are pushing everyone around. But I do like their stores. So nice. Nothing like them in the USA.