Blacklock’s- Poor Passport Service Persists
“Service Canada continued to experience system outages that impacted the intake, processing and print systems,” said the December 12 note Passport Service Delivery Update. “These outages had negative effects on the overall program and impacted performance which resulted in fewer passports being issued to clients.”
Poor service persisted though the passport office increased its payroll 87 percent in 2023, from 1,391 employees to some 2,600, according to records.
Everybody is too busy with their second jobs.
Has anyone considered that there may be employment fraud happening in the federal civil service? After watching the Trudeau Liberal’s behaviour with contracting, sponsorships, grants, covid handouts, the green slush fund…are we sure the people hired are actually working at all, instead of just collecting a paycheck. Are friends and relatives of politicians and bureaucrats just hiring their aunt’s daughter and putting them on the payroll? With everyone working from home and zero accountability in the federal government or government departments, who would catch employment fraud.
A lot were claiming CERB to boot!
That was my first thought. With these clowns, building a dependent voting block takes priority over improving or even providing services.
Not to mention DEI hires, who couldn’t stuff a bag at 7-11
Well, at least I’m not the only one who thinks something is rotten. Sometimes I think I might be getting too cynical.
Employment fraud sounds plausible. Plus they are a bought and paid for voting bloc, along with others who benefit from government hand outs (e.g., media, academia, etc).
I, too, have grown more cynical over the last 9 years.
As for them not even able to stuff a bag at 7 11, there aren’t bags to stuff, being ‘single use’ and all that el toro ca ca.
Is there performance requirements on individual employees in the civil service?
At almost every job I’ve had my productivity was monitored. In high school my boss would stand behind us with a stopwatch to see how long it took us to make a pizza. My summer job at a factory line was continuously counting our output of packaged products. At my industrial workplace we got work orders from the foreman that had to be completed in the recommended amount of time or have a detailed explanation of problems encountered.
Perhaps passport and other document providing workers need to have a similar quota type system.
Is there performance requirements on individual employees in the civil service?
BAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!!!
(sorry…)
Good people don’t think like sociopaths, and can never imagine the sneaky schemes that arise with that type of mentality.
If a good conservative like you can imagine it, you know it has being going on for years my dear LC.
Living in Ottawa, I know a few people who admit to have done NOTHING for months to a year when first hired in the “public service”.
People are far too trusting. This government hasn’t earned trust. In fact, they’ve done nothing but destroy trust in government and government services.
During the postal strike, Passport Canada decide that you had a choice of either waiting for the strike to end, or they could ship it to the passport office. They would not ship it via courier to your home, because “they weren’t set up for that”.
Could be worse, it took just shy of 9 months to get my PAL firearm permit renewed. The only thing that changed were my age and a new photo id. I even applied for the renewal through the online system because that was supposed to be faster. Nothing under the responsibility of the federal government gets done efficiently. More and more federal employees but incredibly slow, snail’s pace efficiency.
Because they are all working from home. And working means having to check out what’s happening at Costco.
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THE GOVERNMENT CAN’T EVEN DELIVER THE MAIL…
…and that’s got your name & address on it.
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Back in August Passport Canada sent my new passport to my home address while we were in Calgary. Our neighbour who does house checks in our absence signed for it as she was in our house at the time. Kind of poor security I thought. I renewed the passport at Service Canada and it took about two weeks to arrive.
If one has difficulty managing a work force of 1391, what makes it think that it can manage 2600 better? A larger cluster only results in a bigger clusterfcku
I need a passport every ten years so why should I GAF.
The hyphenated Canadians who are constantly leaving the country and making lines long – when they’re not wiring tens and tens of billions out of country every year – can suck it.
While I have no sympathy, you couldn’t pay me to work in a passport office. I’d have to wear a gas mask. Probably all drunks, potheads or contemplating suicide
I have a daughter in law who works in the civil service, specifically EI (Save the negative comments… she’s a sweetheart and works every day as required and then some). She tells me about 50% of the employees in her dept. don’t even bother to show up when they’re supposed to…at the most, maybe 2 days a week – and to put a finer point on it, it’s whatever they feel like doing.
I asked her how the boss feels about this…she told me that he’s also in the union.
Hmmmm… I think I see the problem.
I’ve been told the U.S. has the same problem…civil servants show up for the mandatory one day/ per month and stay home for the rest. I’ve also been told all that is coming to an end.
I wonder if Trump has anything to do with that? *sarc*
WFH for simple servants ended yesterday afternoon in the US.
Hopefully Canada will be next.
is there some sort of ‘peter principle’ one can ascribe to large organizations like, oh, say a passport office? lets see how that would look:
PEEEEEEEETEEEEEEERRRRRRRRR PRRRRRRRIIIIINNNNNNCIIIIIIIIIIIIIPAAAAAAAAALLLLLLLL
yup! guess so!
p.s. in economics (which l have university credits) there’s this thinkamajig ‘diseconomies of scale’. mebbe that’s whats going on, and tptb ‘the powers that be’ are too stooopid to clue in the old ways of ‘hiring more staff’ is actually counterproductive.
lm gonna call the local LIEberal mp suggest they try an experiment cut the struggling passport orifice to, oh, say 300?
So, I can’t leave unless my papers are in order, and no nation is capable of managing their own borders without the cooperation of all other nations, and you people think this is a good way to run things.
Got it.
Huh, just sent my application Monday Jan 13 via Canada Post Xpresspost, received it today
Musta slipped ’em an extra fifty…
Have to give a big shout out to the UK Passport Office. Ex wife had lost her passport. Cancelled it online and applied for a new one, on a Saturday.
Sticking point was getting someone to certify the uploaded photo – I couldn’t do it as a retired manager cos i’m still considered family, Daughter in Law, a teacher ditto. NO DOCTORS (but a travel agent is OK)??? Anyway, she contacted a friend in her bank who kindly did it. Passport arrived the following Friday.
A year or so ago I got a new passport. I went to the local office in our city, spent 10 minutes going through the material with a clerk, I told her I was not in a hurry to receive it. She said would three weeks be ok, I said yes, she gave me the day it would be sent out and she she was spot on.