“My husband believed Tesla could do no wrong.”
I am wondering whether Tesla ever helps pay for damage in faulty vehicle.
My husband was driving his Tesla Model 3 yesterday in the rain. He was in navigation mode and it downgraded to lane follow because of the weather. He was in the. HOV lane of the interstate, straight (but wet road) road, going the speed limit, no other cars near his. He went under a bridge, the car suddenly swerved left (no warning/beeping triggered). My husband was alert and had his hands on the wheel and tried to regain control, but it had already gone into a spin, did a 360 and hit a concrete wall. In their system, there was no evidence of collision. We only knew the exact time because the frunk became disengaged when it crumpled. The airbags were not deployed, which is surprising given it was a 65 mph crash.
I had previous issues with the navigation mode. The first instance was the car’s desire to move to the leftmost lane even when I was getting off in less than two miles. I could cancel the lane change, but a split second later, it would reinitiate the merge. I could cancel it 10 times in a row, and it did not matter. This was a change from before. I have a video of this. Tesla phone intake person said that was not normal.
A week after, the car in navigate mode nearly led me into an accident. I tried to merge me into a car on the interstate that was going ~30 mph slower than me. Luckily I was able to take the wheel and swerve around it and the road was dry so I was ok. I stopped using the self driving after that. My husband, a mechanical engineer, really believes in the Tesla project and kind of dismissed it as unlucky. But then his accident happened yesterday.