For all the arguable advantages with outsourcing, some tasks should probably remain in house.
Eight London hospitals are using or negotiating to use the services of Omnimedical which employs a pool of secretaries in India to transcribe letters from tapes dictated by consultants.[...]
Information about a patient's "phlebitis [vein inflammation] left leg" was typed out as "flea bite his left leg". A "below knee amputation" was transcribed as "baloney amputation" and "eustachian tube [in the ear] malfunction" was given as "Euston station tube malfunction".
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